Refund Policy
Refund and Cancellation Policy
At Puroskin, we are committed to ensuring your satisfaction with every purchase. Please review our refund and cancellation policy below:
Cancellation of Orders:
You have up to 24 hours after placing your order to cancel it. To cancel, simply contact our customer service team via email or phone with your order details. Once an order has been dispatched for delivery, it cannot be canceled. Refund Policy:
Refunds will only be issued for missing or damaged products. If you receive a damaged item or if any product is missing from your order, please inform us within seven (7) days of receiving your package. To request a refund, please contact our customer service team and provide clear photos of the damaged item(s) or evidence of the missing product(s). Refunds will be processed within 7-10 business days upon approval and will be returned to the original payment method used for the purchase. Return of Products:
Returns are accepted only for missing or damaged products. If you receive a damaged item or if any product is missing from your order, please contact our customer service team within seven (7) days of receiving your package. Returned items must be unused, in their original packaging, and accompanied by proof of purchase. To initiate a return, please contact our customer service team for further instructions. Non-Returnable Items:
. Shipping Costs:
Puroskin covers shipping costs for returning items due to damage or missing products. Customers are responsible for shipping costs associated with returns for reasons other than damage or missing products. Refusal of Refund:
Puroskin reserves the right to refuse a refund if returned products do not meet the specified conditions outlined in this policy. Contact Us:
If you have any questions or concerns regarding our refund and cancellation policy, please contact our customer service team at: Puroskin Ganpati nagar, Bindayaka, jaipur, 302012, India Email: contact@puroskin.in Contact: +91 9414326000
By placing an order with Puroskin, you acknowledge that you have read, understood, and agree to abide by the terms of this refund and cancellation policy.
Thank you for choosing Puroskin!